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Dispute Resolution Association

Event Time and Date

Tuesday, April 30 2013, 12:00 PM to 1:00 PM

Sometimes the hardest conversations to have are also the most important. This DRA Presentation-Workshop will take a look at the three conversations within a difficult conversation: 1) the "what happened?" conversation, 2) the feelings conversation, and 3) the identity conversation. This DRA Presentation-Workshop is based on its namesake, Difficult Conversations: How to Discuss what Matters Most, by Douglas Stone, Bruce Patton, and Sheila Heen.

DRA Presentation-Workshops are designed to combine theory with practice. Participants are invited to come and learn about the theory in an interactive presentation-workshop format designed to help participants leave knowing how to put that theory into use. DRA Presentation-Workshops are free and open to the public. Email to RSVP (requested, but not required).   

AMU 252

Event Categories:

Career, Community, Conference/Workshop, Educational, Meeting, Speaker